VMware Workspace ONE incident
Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Friday, June 26, 2026, 13:30 UTC – Japan region.
VMware Workspace ONE is currently experiencing a notice incident affecting Horizon Cloud Service Next-Gen - Japan and Horizon Portal - Broker - Japan, which began 50d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- scheduled Apr 29, 2026, 05:00 AM UTC
Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in Japan region during the below maintenance window. Maintenance Window: • Start: Friday, May 29, 2026, 13:30 UTC • End: Friday, May 29, 2026, 16:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops • There is no impact on administrators and their ability to access the Administration Console. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
- scheduled May 26, 2026, 02:52 AM UTC
We will be undergoing scheduled maintenance during this time.