VMware Workspace ONE incident
Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 12th, 2026 / USA (Full Region)
VMware Workspace ONE experienced a notice incident on June 21, 2026 affecting Workspace ONE UEM - USA, lasting 20d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- scheduled Jun 21, 2026, 11:33 PM UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on June 7th, 2026 Maintenance Window: • Start: Sunday, July 12th, 2026, 1:00 UTC • End: Sunday, July 12th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled Jul 12, 2026, 12:00 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jul 12, 2026, 01:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Jul 12, 2026, 05:00 AM UTC
Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
- in progress Jul 12, 2026, 05:57 AM UTC
Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1343 CN274 CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
- in progress Jul 12, 2026, 06:57 AM UTC
Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
- in progress Jul 12, 2026, 07:56 AM UTC
Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.