VMware Workspace ONE incident
Omnissa Intelligence - Domain Migration - ALL REGIONS - Effective May 18th, 2026
Affected components
Update timeline
- scheduled Apr 16, 2026, 10:47 PM UTC
Omnissa Intelligence will remove access from the legacy vmwservices.com domain on May 18th, 2026. Only traffic to [region].data.workspaceone.com or [region].data.workspaceone-gov.com will be allowed. If you have not already, please follow the steps outlined in https://kb.omnissa.com/s/article/6000843?lang=en_US&queryTerm=vmwservices.com immediately for all services in use. Impact: - Intelligence API requests to vmwservices.com domains will fail - Attempts to login to intelligence from the vmwservices.com URL will fail - Experience management telemetry data will fail to be sent for agent versions below 25.03 Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
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