VMware Workspace ONE incident
Omnissa Access: Possible delays in search in audit logs / Singapore (Full Region)
VMware Workspace ONE experienced a minor incident on August 6, 2025 affecting Workspace ONE Access - Singapore, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2025, 08:08 AM UTC
Omnissa Access is investigating possible delays while searching for newly added users, groups, applications, audit log messages in sg.wss.workspaceone.com. There may be limited or no service impact at this time. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- monitoring Aug 06, 2025, 08:16 AM UTC
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved Aug 06, 2025, 08:57 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.