VMware Workspace ONE incident
Omnissa Access and Workspace ONE Hub Services: Login Issues / (United States, Germany, Canada) (Partial Region)
VMware Workspace ONE experienced a minor incident on October 20, 2025 affecting Workspace ONE Access - US2 and Workspace ONE Access - US3 and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 09:15 AM UTC
Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login in workspaceair.com, workspaceoneaccess.com, vmwareidentity.de, de.wss.workspaceone.com, vmwareidentity.ca, ca.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- investigating Oct 20, 2025, 09:47 AM UTC
Omnissa Access and Workspace ONE Hub Services has noted improved stability with SaaS environments. Operations teams continue to work with our third party vendor to resolve the issue.
- monitoring Oct 20, 2025, 09:50 AM UTC
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved Oct 20, 2025, 09:59 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.