VMware Workspace ONE incident
Workspace ONE UEM: US20 - CDN issues / United States (Partial Region)
VMware Workspace ONE experienced a major incident on January 22, 2026 affecting Workspace ONE UEM - USA, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2026, 11:37 PM UTC
Omnissa Workspace ONE is investigating reports of internal application downloads with SaaS environments. Operations teams have identified an issue with CDN infrastructure and are actively working with the vendor to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- investigating Jan 23, 2026, 12:18 AM UTC
Omnissa Workspace ONE continues to experience issues. Operations teams are actively working to resolve it.
- investigating Jan 23, 2026, 01:09 AM UTC
Omnissa Workspace ONE continues to experience issues. Operations teams are actively working to resolve it.
- investigating Jan 23, 2026, 02:21 AM UTC
Omnissa Workspace ONE has noted improved stability with SaaS environments. Operations teams continue to actively work towards complete recovery.
- resolved Jan 23, 2026, 02:33 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.