Vivenu experienced a minor incident on February 12, 2026 affecting Dashboard, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Feb 12, 2026, 08:35 AM UTC
We are aware and investigating a delay in the dashboard when browsing customer records. The displayed data might not reflect the most up to date state.
- monitoring Feb 12, 2026, 09:40 AM UTC
Our engineers have identified the underlying cause and shipped a fix to allow data to synchronise again. Customer records displayed in the dashboard should be up to date again. We continue to monitor the situation.
- resolved Feb 12, 2026, 09:50 AM UTC
Data has been confimred to be synchronised.