Visualsoft experienced a minor incident on July 18, 2024 affecting Payment API, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Payment API
Update timeline
- investigating Jul 18, 2024, 10:25 AM UTC
We are aware of an issue affecting the ability to checkout on some sites. We are investigating this as a matter of urgency, and will provide a further update within the next 30 minutes.
- identified Jul 18, 2024, 10:33 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 18, 2024, 10:43 AM UTC
This incident has been resolved.