Visualsoft experienced a notice incident on March 31, 2026 affecting Multi-Channel, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Multi-Channel
Update timeline
- monitoring Mar 31, 2026, 08:42 AM UTC
We have resolved an issue with our Amazon integration - the potential impact is that orders from 5pm March 30th until 7:45am March 31st may be delayed in syncing into the VS admin due to the import rate limit levels enforced by Amazon. We have been monitoring ourselves and we are seeing orders land and update as expected.
- resolved Mar 31, 2026, 01:45 PM UTC
This incident has been resolved.