Visma incident

Degraded performance on Visma net ERP

Visma is currently experiencing a major incident affecting Visma Net and Visma Net API, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 05, 2026, 07:04 AM UTC
Resolved
Ongoing
Duration
● 5h 4m
Detected by Pingoru
Oct 05, 2026, 07:04 AM UTC

Affected components

Visma NetVisma Net API

Update timeline

  1. investigating Oct 05, 2026, 07:04 AM UTC

    We are currently investigating this issue.

  2. identified Oct 05, 2026, 07:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 05, 2026, 08:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 05, 2026, 10:06 AM UTC

    We have found a second issue impacting the performance. We are currently working on a fix. This is impacting creating outgoing payments from Process payments screen. Until the fix it is not possible to send outgoing payments from Visma Net. Estimated time for deploying fix is around 1 hour (13 CET).

  5. identified Oct 05, 2026, 11:03 AM UTC

    We have an issue with access to one database after we scaled up our infrastructure during the slow performance. We are working together with the Cloud provider to restore the connection. Customers using this database are not able to access their company at the moment.

  6. monitoring Oct 05, 2026, 11:10 AM UTC

    A fix has been implemented and we are monitoring. All payments that were stuck will be handled automatically. Due to high load, this might take a while. It is now also possible to sed new payments from Visma Net.

  7. monitoring Oct 05, 2026, 11:11 AM UTC

    We are continuing to monitor for any further issues.