Visma Nmbrs incident

Slowness in application & dashlets not loading

Minor Resolved View vendor source →

Visma Nmbrs experienced a minor incident on February 3, 2025 affecting Web Application (APM) and Web Application (APM) and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 08:03 AM UTC
Resolved
Feb 03, 2025, 11:00 AM UTC
Duration
2h 56m
Detected by Pingoru
Feb 03, 2025, 08:03 AM UTC

Affected components

Web Application (APM)Web Application (APM)Sandbox

Update timeline

  1. investigating Feb 03, 2025, 08:03 AM UTC

    We have received a notion of slowness in our application. We are investigating the root cause of this matter and will update this incident as soon as possible

  2. monitoring Feb 03, 2025, 08:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 03, 2025, 08:23 AM UTC

    We are continuing to monitor for any further issues.

  4. investigating Feb 03, 2025, 08:50 AM UTC

    Issue seems to not have been resolved, we are investigating the matter.

  5. identified Feb 03, 2025, 09:26 AM UTC

    The issue has been identified and a fix is being implemented.

  6. resolved Feb 03, 2025, 11:00 AM UTC

    This incident has been resolved.