Visma e-conomic incident

Vi oplever pt. at Smart Inbox ikke aflæser dokumenterne / We are currently experiencing that Smart Inbox is not reading the documents.

Minor Resolved View vendor source →

Visma e-conomic experienced a minor incident on October 13, 2025 affecting SmartInbox / Inbox, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 07:17 AM UTC
Resolved
Oct 13, 2025, 09:38 AM UTC
Duration
2h 20m
Detected by Pingoru
Oct 13, 2025, 07:17 AM UTC

Affected components

SmartInbox / Inbox

Update timeline

  1. investigating Oct 13, 2025, 07:17 AM UTC

    Vi arbejder på en løsning hurtigst muligt, så dokumenterne igen kan blive aflæst. Vi beklager de ulejligheder, det har medført, og vil holde jer opdateret om, hvorvidt dokumenterne skal genindlæses. --- We are working on a solution as quickly as possible so the documents can be read again. We apologize for the inconvenience this has caused and will keep you updated on whether the documents need to be re-uploaded.

  2. resolved Oct 13, 2025, 09:38 AM UTC

    Løsningen er fundet, og dokumenterne kan igen aflæses. De dokumenter, som ikke blev aflæst, mens fejlen opstod, skal indlæses igen. Vi beklager ulejligheden. --- The solution has been found, and the documents can be read again. The documents that were not read while the error occurred must be re-uploaded. We apologize for the inconvenience.