Visma e-conomic incident

Vi oplever pt. at Smart Inbox ikke aflæser dokumenterne / We are currently experiencing that Smart Inbox is not reading the documents.

Minor Resolved View vendor source →

Visma e-conomic experienced a minor incident on November 3, 2025 affecting SmartInbox / Inbox, lasting 5h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 08:18 AM UTC
Resolved
Nov 03, 2025, 01:51 PM UTC
Duration
5h 32m
Detected by Pingoru
Nov 03, 2025, 08:18 AM UTC

Affected components

SmartInbox / Inbox

Update timeline

  1. identified Nov 03, 2025, 08:18 AM UTC

    Vi arbejder på en løsning hurtigst muligt, så dokumenterne igen kan blive aflæst. Vi beklager de ulejligheder, det har medført, og vil holde jer opdateret om, hvorvidt dokumenterne skal genindlæses. --- We are working on a solution as quickly as possible so the documents can be read again. We apologize for the inconvenience this has caused and will keep you updated on whether the documents need to be re-uploaded.

  2. identified Nov 03, 2025, 11:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 03, 2025, 01:51 PM UTC

    Løsningen er fundet, og dokumenterne kan igen aflæses. De dokumenter, som ikke blev aflæst, mens fejlen opstod, skal indlæses igen. Vi beklager ulejligheden. --- The solution has been found, and the documents can be read again. The documents that were not read while the error occurred must be re-uploaded. We apologize for the inconvenience.