VisBook experienced a minor incident on December 12, 2025 affecting Visbook Engine, lasting 3d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Visbook Engine
Update timeline
- investigating Dec 12, 2025, 05:53 PM UTC
Some customers may experience slowness due to network issues at an internet service provider affecting parts of the Nordic region. We are monitoring the situation and will provide updates as more information becomes available.
- resolved Dec 15, 2025, 08:30 PM UTC
The issue has been resolved. Slowness affecting some customers was related to network issues at an internet service provider in Sweden. Service performance has been stable and operating normally since Friday.