VisBook incident

Slow departure list after recent update – fix incoming

Minor Resolved View vendor source →

VisBook experienced a minor incident on May 22, 2026 affecting Visbook Engine, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 07:01 AM UTC
Resolved
May 22, 2026, 07:41 AM UTC
Duration
40m
Detected by Pingoru
May 22, 2026, 07:01 AM UTC

Affected components

Visbook Engine

Update timeline

  1. identified May 22, 2026, 07:01 AM UTC

    We are aware that some users are experiencing slow performance in the departure list after a recent app update. We have located the issue and a fix is on its way. Normal performance should be restored shortly. We apologize for the inconvenience.

  2. resolved May 22, 2026, 07:23 AM UTC

    A new version has been released that fixes the slow departure list. Please update VisBook to get the fix. We apologize for the inconvenience.

  3. investigating May 22, 2026, 07:27 AM UTC

    The incident has been resolved, and we are conducting a post-mortem to prevent future occurrences. We recommend that all customers upgrade to version 7.8.848 as soon as possible. This release includes important improvements that address performance issues in the departure list experienced in earlier versions. To ensure optimal stability and performance, please update at your earliest convenience.

  4. resolved May 22, 2026, 07:41 AM UTC

    The incident has been resolved, and we are conducting a post-mortem to prevent future occurrences.We recommend that all customers upgrade to version 7.8.848 as soon as possible. This release includes important improvements that address performance issues in the departure list experienced in earlier versions.To ensure optimal stability and performance, please update at your earliest convenience.