Virtuous incident

Reports Impacted by FT_Gifts Table Temporary Issue

Minor Resolved View vendor source →

Virtuous experienced a minor incident on July 1, 2026 affecting Analytics and CRM+, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 12:41 PM UTC
Resolved
Jul 01, 2026, 10:46 PM UTC
Duration
10h 5m
Detected by Pingoru
Jul 01, 2026, 12:41 PM UTC

Affected components

AnalyticsCRM+

Update timeline

  1. investigating Jul 01, 2026, 12:41 PM UTC

    We’re currently investigating an issue with the FT_Gifts table that is affecting reports that include gift data. This issue is related to the addition of multiple passthrough gift columns, and our team is working to resolve it. We apologize for the inconvenience this may be causing.

  2. resolved Jul 01, 2026, 10:46 PM UTC

    This issue is resolved. We appreciate your patience while we worked on this matter. Please reach out to our support team with further questions about this item if needed.