Virtuous experienced a minor incident on May 26, 2026 affecting Analytics and CRM+, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
AnalyticsCRM+
Update timeline
- investigating May 26, 2026, 05:37 PM UTC
Internal teams are currently investigating a data sync issue within the Virtuous platform. Recovery syncs are running now and should be complete by EOD. Please reach out to Virtuous Support with any unexpected behavior related to database syncing.
- resolved May 26, 2026, 09:40 PM UTC
All data sync issues have been resolved as a result of engineering efforts to run a recovery sync. Please reach out to support with any additional questions/concerns regarding this brief unexpected behavior.