Virtuous incident

Add (+) Button Unresponsive

Minor Resolved View vendor source →

Virtuous experienced a minor incident on May 19, 2026 affecting CRM+ App and CRM+, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 10:12 PM UTC
Resolved
May 19, 2026, 11:02 PM UTC
Duration
50m
Detected by Pingoru
May 19, 2026, 10:12 PM UTC

Affected components

CRM+ AppCRM+

Update timeline

  1. investigating May 19, 2026, 10:37 PM UTC

    We are investigating an issue in Virtuous CRM where the add (+) button is unresponsive during gift entry. Users may be unable to link designations, recurring gift schedules, pledges, projects, or premiums when creating, editing, or importing gifts. Our engineering team is actively investigating. We will provide updates as more information becomes available.

  2. resolved May 19, 2026, 11:02 PM UTC

    The issue causing the add (+) button to be unresponsive during gift entry has been resolved. Users can now link designations, recurring gift schedules, pledges, projects, and premiums as expected.