VirtualPostMail incident

Unable to access Mail Management Site

Minor Resolved View vendor source →

VirtualPostMail experienced a minor incident on August 8, 2017, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2017, 03:33 PM UTC
Resolved
Aug 08, 2017, 03:45 PM UTC
Duration
11m
Detected by Pingoru
Aug 08, 2017, 03:33 PM UTC

Update timeline

  1. investigating Aug 08, 2017, 03:33 PM UTC

    Our site is currently redirecting user to the incorrect site for mail management. We are aware of the issue and investigating as we speak.

  2. identified Aug 08, 2017, 03:39 PM UTC

    We've identified the issue and are in the middle of deploying a fix to our servers.

  3. monitoring Aug 08, 2017, 03:41 PM UTC

    A fix have been deployed and appears to be working. You can access the mail management site now. We will be monitoring for a short period of time to make sure it's working.

  4. resolved Aug 08, 2017, 03:45 PM UTC

    This incident has been resolved.