VirtualPostMail experienced a notice incident on June 24, 2019 affecting Mail Management UI, lasting 11h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2019, 07:18 PM UTC
Due to today's large network outage caused by network misconfiguration across the Internet, many large sites are getting affected, including ours. Our primary issues currently stems from our inability to send out our Scanned mail PDFs via email. About 10% of our emails were not sent out. We are currently waiting for the network to stabilize and retrying the emails again. This may take up to the end of tomorrow to resolve depending on when the outage recovers.
- monitoring Jun 24, 2019, 10:39 PM UTC
Issue appears to be resolved. We are now running through the backlog of queued emails to be sent out for the scanned PDF files.
- resolved Jun 25, 2019, 06:40 AM UTC
All backlogged emails have been processed. Thank you for your patience.