VirtualPostMail incident

Claymont, DE is experiencing technical difficulties processing requests

Major Resolved View vendor source →

VirtualPostMail experienced a major incident on June 28, 2019 affecting Claymont, DE, lasting 116d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2019, 02:49 PM UTC
Resolved
Oct 23, 2019, 12:57 AM UTC
Duration
116d 10h
Detected by Pingoru
Jun 28, 2019, 02:49 PM UTC

Affected components

Claymont, DE

Update timeline

  1. identified Jun 28, 2019, 02:49 PM UTC

    We are experiencing technical and network issues with our office in Claymont, DE office. At the moment, we're not able to process requests. All request processing may be delayed. We've actively reached out to get this resolved, but the resolution time is unknown. We will post more info as we get them.

  2. identified Jun 28, 2019, 05:51 PM UTC

    Our network is still not yet resolved by the network provider. We continue to monitor the situation, but at this time, request processing may likely be delayed until the next business day.

  3. identified Jun 29, 2019, 03:13 PM UTC

    Issue has been resolved. We continue to monitor the network situation. As operations is closed over the weekend, we will process all pending requests on Monday. We apologize for the delay.

  4. resolved Oct 23, 2019, 12:57 AM UTC

    This incident has been resolved.