VirtualPostMail incident

Major Power Outage Affecting Henderson Facility

Notice Resolved View vendor source →

VirtualPostMail experienced a notice incident on November 20, 2019 affecting Henderson, NV, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2019, 04:34 PM UTC
Resolved
Nov 20, 2019, 07:37 PM UTC
Duration
3h 3m
Detected by Pingoru
Nov 20, 2019, 04:34 PM UTC

Affected components

Henderson, NV

Update timeline

  1. monitoring Nov 20, 2019, 04:34 PM UTC

    A major power outage has occurred in the City of Henderson affecting roughly 3700 households. This started around midnight. We are unfortunately affected by this as well. Currently, we will not be able to process any requests at our Henderson location until power is restored. Scanning request processing will be delayed. The power company has given an estimated restoration time of 10:45am local time.

  2. resolved Nov 20, 2019, 07:37 PM UTC

    Power has been restored. We will begin processing all pending requests at this time at our Henderson facility.