VirtualPostMail incident
Reduced Capacity Affecting Processing Times
VirtualPostMail experienced a notice incident on March 9, 2020 affecting Claymont, DE, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Claymont, DE
Update timeline
- identified Mar 09, 2020, 03:38 PM UTC
We are experiencing some slowdown in processing your requests at our Delaware facility. We do apologize for this. So far, all our other locations still have sufficient capacity to handle the expected load and should not be affected. We take both our service quality very seriously. So we do apologize if service is delayed and appreciate your patience and understanding.
- resolved Mar 10, 2020, 03:53 PM UTC
Delaware is now back to normal operational processing times. We do apologize for the delays and thank you for your patience.