VirtualPostMail experienced a minor incident on June 13, 2023 affecting Brandon, FL and Claymont, DE and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Brandon, FLClaymont, DEMail Management UICovina, CAHenderson, NV
Update timeline
- identified Jun 13, 2023, 08:22 PM UTC
There is currently an outage occurring at our cloud service provider, Amazon Web Services. Due to their outage, parts of our system is currently not functioning, including login and image loading. They have identified the issue and is fixing this. We do not yet know the time it will take for them to fix this, but we will keep you updated. This will also affect some of our request processing, so mail and scanning/shipping requests may be delayed.
- resolved Jun 13, 2023, 09:14 PM UTC
Site is now up and running. Thank you for your patience.