Virtuagym incident

Appointment Schedule database connection errors

Critical Resolved View vendor source →

Virtuagym experienced a critical incident on August 23, 2022 affecting Website and API, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 07:26 AM UTC
Resolved
Aug 23, 2022, 10:10 AM UTC
Duration
2h 43m
Detected by Pingoru
Aug 23, 2022, 07:26 AM UTC

Affected components

WebsiteAPI

Update timeline

  1. investigating Aug 23, 2022, 07:26 AM UTC

    We are currently investigating this issue.

  2. identified Aug 23, 2022, 07:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 23, 2022, 08:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 23, 2022, 10:10 AM UTC

    This incident has been resolved.