Virtuagym incident

Performance issues with the Platform

Minor Resolved View vendor source →

Virtuagym experienced a minor incident on November 1, 2022 affecting Website and Mobile Apps and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2022, 10:28 AM UTC
Resolved
Nov 02, 2022, 12:51 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 01, 2022, 10:28 AM UTC

Affected components

WebsiteMobile AppsAPI

Update timeline

  1. investigating Nov 01, 2022, 10:28 AM UTC

    We are currently investigating an issue where the platform suffers low performance for web and API users.

  2. monitoring Nov 01, 2022, 11:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 02, 2022, 12:51 PM UTC

    This incident has been resolved.