Virtuagym incident

Appointment schedule performance issues

Major Resolved View vendor source →

Virtuagym experienced a major incident on November 3, 2022 affecting Website and Mobile Apps and 1 more component, lasting 20h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2022, 02:46 PM UTC
Resolved
Nov 04, 2022, 11:05 AM UTC
Duration
20h 18m
Detected by Pingoru
Nov 03, 2022, 02:46 PM UTC

Affected components

WebsiteMobile AppsAPI

Update timeline

  1. investigating Nov 03, 2022, 02:46 PM UTC

    We are currently experiencing problems with the performance of the appointment schedule and are investigating the cause.

  2. monitoring Nov 03, 2022, 05:35 PM UTC

    We have rebooted the system and it is now working properly again. In the meantime, we will continue to monitor performance.

  3. resolved Nov 04, 2022, 11:05 AM UTC

    This incident has been resolved.