Virtuagym experienced a minor incident on January 10, 2025 affecting Website and Mobile Apps and 1 more component, lasting 3d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 10, 2025, 09:37 AM UTC
We're experiencing general Database Load issues due to high traffic that might impact general operations. We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.
- monitoring Jan 13, 2025, 09:13 AM UTC
A fix has been implemented and Database Load levels have stabilised. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.
- resolved Jan 14, 2025, 08:58 AM UTC
The measures we implemented have successfully stabilized database load levels. We sincerely apologize for any inconvenience this issue may have caused our clients.