Virtuagym incident

Mobile Application Login Issues during Login/Sync

Minor Resolved View vendor source →

Virtuagym experienced a minor incident on January 9, 2023 affecting Mobile Apps and API, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 09:20 PM UTC
Resolved
Jan 09, 2023, 10:13 PM UTC
Duration
52m
Detected by Pingoru
Jan 09, 2023, 09:20 PM UTC

Affected components

Mobile AppsAPI

Update timeline

  1. investigating Jan 09, 2023, 09:20 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 09, 2023, 09:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 09, 2023, 09:47 PM UTC

    A fix to our scalability rules has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2023, 10:13 PM UTC

    This incident has been resolved.