Virtuagym incident

Appointment schedule issues

Notice Resolved View vendor source →

Virtuagym experienced a notice incident on November 29, 2023 affecting Website, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 10:09 AM UTC
Resolved
Nov 29, 2023, 04:56 PM UTC
Duration
6h 46m
Detected by Pingoru
Nov 29, 2023, 10:09 AM UTC

Affected components

Website

Update timeline

  1. investigating Nov 29, 2023, 10:09 AM UTC

    We are currently investigating issues that prevent activities from being saved (in the appointment schedule settings) and "other" events from being created.

  2. investigating Nov 29, 2023, 11:26 AM UTC

    We identified the issues and are working on a fix.

  3. monitoring Nov 29, 2023, 12:55 PM UTC

    A fix for both issues has been implemented and we are monitoring the results.

  4. resolved Nov 29, 2023, 04:56 PM UTC

    This incident has been resolved.