Virtuagym experienced a minor incident on June 10, 2024 affecting Website and Mobile Apps and 1 more component, lasting 20h 50m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteMobile AppsAPI
Update timeline
- identified Jun 10, 2024, 11:49 AM UTC
We are currently experiencing performance issues on our platform due to an ongoing database migration, causing longer than usual loading times . We wanted to inform you that we have identified the issue and are working to resolve it as quickly as possible.
- monitoring Jun 10, 2024, 02:53 PM UTC
A fix has been implemented and load levels should be back to normal with loading performance being stabilized.
- resolved Jun 11, 2024, 08:39 AM UTC
This incident has been resolved.