Virtuagym incident

Invoice generation issue

Notice Resolved View vendor source →

Virtuagym experienced a notice incident on August 28, 2024 affecting Website, lasting 19h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 03:53 PM UTC
Resolved
Aug 29, 2024, 11:37 AM UTC
Duration
19h 44m
Detected by Pingoru
Aug 28, 2024, 03:53 PM UTC

Affected components

Website

Update timeline

  1. identified Aug 28, 2024, 03:53 PM UTC

    We've noticed some clients had issues with invoice creation due to a recent release. The reason has been identified and we are actively working on a fix

  2. monitoring Aug 29, 2024, 09:38 AM UTC

    A fix has been implemented and we are monitoring the result.

  3. resolved Oct 04, 2024, 08:22 AM UTC

    This incident has been resolved.