Virtuagym experienced a minor incident on March 17, 2025 affecting Website and Mobile Apps and 1 more component, lasting 20h 19m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteMobile AppsAPI
Update timeline
- investigating Mar 17, 2025, 10:04 AM UTC
We're experiencing general Database Load issues due to high traffic that might impact general operations. We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.
- monitoring Mar 17, 2025, 11:22 AM UTC
A fix has been implemented and now the connection pooling to the Database is improved. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.
- resolved Mar 18, 2025, 06:23 AM UTC
This incident has been resolved.