Virtuagym incident

Email sending stopped

Major Resolved View vendor source →

Virtuagym experienced a major incident on March 22, 2025 affecting Website and Mobile Apps and 1 more component, lasting 9d 8h. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 10:30 PM UTC
Resolved
Apr 01, 2025, 06:53 AM UTC
Duration
9d 8h
Detected by Pingoru
Mar 22, 2025, 10:30 PM UTC

Affected components

WebsiteMobile AppsAPI

Update timeline

  1. identified Mar 22, 2025, 10:30 PM UTC

    We are currently experiencing an email sending outage due to an issue with a downstream provider. Our team is actively working to restore email sending capabilities as quickly as possible.

  2. monitoring Mar 23, 2025, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2025, 06:53 AM UTC

    This incident has been resolved.