Vintia is currently experiencing a minor incident affecting Enviso platform and Enviso Cloud App and 1 more component, which began 172d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Nov 26, 2025, 09:01 AM UTC
We are currently experiencing an issue while signing in on Enviso application. Our team is working on a solution and we’ll share another update shortly.
- monitoring Nov 26, 2025, 09:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2025, 09:56 AM UTC
The incident has been resolved.
- investigating Nov 27, 2025, 03:04 PM UTC
Dear customer, On November 26th, from 08:28 till 10:03 CEST, we experienced sign-in issues on our Enviso Platform. The incident was caused by a faulty migration of configuration data in our database. As a result, the sign-in functionality was no longer working. To prevent similar issues in the future, we are reviewing our continuous deployment pipeline configuration to ensure greater reliability. We can confirm there was no impact on API authentication, the ticketing widget, the sales flow, or other operational processes. We sincerely apologize for the inconvenience and appreciate your understanding as we continue to strengthen our platform. Team Vintia