Viirtue experienced a minor incident on June 27, 2025 affecting Recording FL, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 27, 2025, 03:37 PM UTC
Viirtue engineers will be performing an emergency maintenance on the Florida Recording server to prevent a possible issue. Some recordings may be unavailable or missing during this short window.
- investigating Jun 27, 2025, 05:31 PM UTC
Our engineers are actively working to restore full functionality to the recording server. We’ll share further updates as progress is made.
- investigating Jun 27, 2025, 06:52 PM UTC
The issue affecting the recording server has been identified. Our team is now implementing the necessary fixes to restore normal operation.
- investigating Jun 27, 2025, 08:50 PM UTC
Our team has made meaningful headway in the investigation and continues to work through targeted areas of the system. We’ll provide further updates as we progress through the next stages.
- investigating Jun 27, 2025, 10:13 PM UTC
The recording server issue has been resolved and functionality has been restored. We appreciate your patience while our team worked through the incident.
- resolved Jun 30, 2025, 01:25 PM UTC
This incident was resolved on Friday. Correcting statuspage.