Viirtue experienced a notice incident on May 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 01, 2025, 12:48 PM UTC
Earlier this morning, prior to business hours, we experienced a brief event impacting the Zeus cluster that caused the customer portal to be temporarily unavailable for approximately 10 minutes. The issue self-recovered without manual intervention. Our engineering team was immediately engaged and is continuing to investigate the root cause. All portal services have since been fully restored and are operating normally.