Viirtue incident

Florida core/DC

Notice Resolved View vendor source →

Viirtue experienced a notice incident on May 13, 2025 affecting FL2 Core Server, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 04:24 PM UTC
Resolved
May 13, 2025, 07:40 PM UTC
Duration
3h 16m
Detected by Pingoru
May 13, 2025, 04:24 PM UTC

Affected components

FL2 Core Server

Update timeline

  1. investigating May 13, 2025, 04:23 PM UTC

    We are currently investigating this issue.

  2. investigating May 13, 2025, 04:24 PM UTC

    We noticed a possible issue in the Florida datacenter and we’re working to remediate the issue. This has cleared without service impact.

  3. monitoring May 13, 2025, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2025, 07:40 PM UTC

    This incident has been resolved.