Vidyard incident

Avatar outage

Major Resolved View vendor source →

Vidyard experienced a major incident on December 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 09:12 PM UTC
Resolved
Dec 17, 2025, 09:12 PM UTC
Duration
—
Detected by Pingoru
Dec 17, 2025, 09:12 PM UTC

Update timeline

  1. resolved Dec 17, 2025, 09:12 PM UTC

    Type: Incident Duration: 7 minutes Affected Components: AI Video Generation Dec 17, 21:12:38 GMT+0 - Identified - Some users may experience issues generating or creating AI Avatars. We’re investigating and working toward a fix. Dec 17, 21:19:51 GMT+0 - Resolved - The issue affecting AI Avatar generation and creation has been resolved. All systems are operating normally.