VideoAsk Outage History

VideoAsk is up right now

VideoAsk had 2 outages in the last 2 years totaling 4h 51m of downtime — averaging 0.1 incidents per month.

There were 2 VideoAsk outages since August 20, 2024 totaling 4h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.videoask.com

Notice October 21, 2025

VideoAsk Platform Downgraded - AWS Incident

Detected by Pingoru
Oct 21, 2025, 02:47 PM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 21, 2025, 02:47 PM UTC

    At 09:00 CET on the 20th of October, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused. Our team is actively working with AWS to investigate the root cause and ensure that measures are put in place to prevent similar issues in the future. Thank you for your patience and understanding during this time. Your continued support means a lot to us, and we remain committed to providing you with a reliable service.

Read the full incident report →

Notice August 20, 2024

Issue with 'Login with Typeform' option to access VideoAsk

Detected by Pingoru
Aug 20, 2024, 09:44 AM UTC
Resolved
Aug 20, 2024, 02:35 PM UTC
Duration
4h 51m
Affected: Website, Web App and videoasks
Timeline · 2 updates
  1. investigating Aug 20, 2024, 09:44 AM UTC

    We are currently investigating an issue where creators cannot log into their VideoAsk accounts via the 'Login with Typeform' option. Apologies for the inconvenience this may be causing.

  2. resolved Aug 20, 2024, 02:35 PM UTC

    This incident has now been resolved. Apologies for the inconvenience this may have caused.

Read the full incident report →