VideoAsk experienced a notice incident on October 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 21, 2025, 02:47 PM UTC
At 09:00 CET on the 20th of October, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused. Our team is actively working with AWS to investigate the root cause and ensure that measures are put in place to prevent similar issues in the future. Thank you for your patience and understanding during this time. Your continued support means a lot to us, and we remain committed to providing you with a reliable service.