Vibes experienced a minor incident on December 1, 2025 affecting Toll-Free, lasting 19h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 01, 2025, 06:38 PM UTC
Vibes has identified message delivery latency to our Toll-Free partner. We will provide updates as they become available. IMPACT: Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
- monitoring Dec 01, 2025, 08:02 PM UTC
Vibes continues to experience SMS message latency on our Toll-Free partners network. We will continue to provide updates until this issue is resolved.
- monitoring Dec 02, 2025, 03:47 AM UTC
Vibes continues to experience SMS message latency on our Toll-Free partners network. We will continue to provide updates until this issue is resolved.
- resolved Dec 02, 2025, 01:52 PM UTC
The message latency on Toll-Free carrier partner's Verizon network has been resolved. All queued messages have been delivered. IMPACT: Toll-Free Verizon message latency from 12:11 p.m. CT to 11:42 p.m. CT.