VETtrak incident

Outage - 12/01/2023

Major Resolved View vendor source →

VETtrak experienced a major incident on January 12, 2023 affecting VETtrak Desktop Software, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2023, 02:01 AM UTC
Resolved
Jan 12, 2023, 04:51 AM UTC
Duration
2h 50m
Detected by Pingoru
Jan 12, 2023, 02:01 AM UTC

Affected components

VETtrak Desktop Software

Update timeline

  1. investigating Jan 12, 2023, 02:01 AM UTC

    We are currently aware of an incident impacting access to the VETtrak hosting environment. This is being investigated and more information will be provided shortly.

  2. investigating Jan 12, 2023, 02:02 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 12, 2023, 04:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2023, 04:51 AM UTC

    This incident has been resolved.