VETtrak experienced a minor incident on February 4, 2024 affecting VETtrak Desktop Software, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 04, 2024, 08:57 AM UTC
VETtrak will be conducting scheduled systems maintenance and patching of systems during this period. This work requires interruption to any or all of the services that we provide and as such they will unavailable during this window. Once this maintenance has been completed all services will be restored and operational, however if you experience any service issues after this time please email [email protected] as this mailbox will be monitored for the next hour after the scheduled maintenance window and less frequently after that.
- investigating Feb 04, 2024, 09:28 AM UTC
We are continuing to investigate this issue.
- resolved Feb 04, 2024, 09:28 AM UTC
This incident has been resolved.