Verkada incident

Some customers in the EU may see issues in arming and disarming Classic Alarm sites

Major Resolved View vendor source →

Verkada experienced a major incident on October 9, 2025 affecting Alarms, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 09:25 PM UTC
Resolved
Oct 09, 2025, 10:39 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 09, 2025, 09:25 PM UTC

Affected components

Alarms

Update timeline

  1. investigating Oct 09, 2025, 09:25 PM UTC

    We are currently investigating this issue.

  2. identified Oct 09, 2025, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 09, 2025, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 09, 2025, 10:39 PM UTC

    This incident has been resolved.