Verkada incident

Issues with 2FA authentication over SMS

Major Resolved View vendor source →

Verkada experienced a major incident on October 20, 2025 affecting Login System, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:47 AM UTC
Resolved
Oct 20, 2025, 01:19 PM UTC
Duration
3h 31m
Detected by Pingoru
Oct 20, 2025, 09:47 AM UTC

Affected components

Login System

Update timeline

  1. investigating Oct 20, 2025, 09:47 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 20, 2025, 12:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 01:19 PM UTC

    This incident has been resolved.