Verkada incident

History streaming unavailable for some camera models

Major Resolved View vendor source →

Verkada experienced a major incident on October 23, 2025 affecting Streaming Historical Footage, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 02:47 PM UTC
Resolved
Oct 23, 2025, 05:54 PM UTC
Duration
3h 6m
Detected by Pingoru
Oct 23, 2025, 02:47 PM UTC

Affected components

Streaming Historical Footage

Update timeline

  1. investigating Oct 23, 2025, 02:47 PM UTC

    History streaming is currently unavailable for D-series and Command Connector devices. Verkada's engineering team is investigating. There is no known impact to footage retention.

  2. identified Oct 23, 2025, 04:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2025, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2025, 05:54 PM UTC

    This incident has been resolved.