Verkada incident

Unable to log in to Verkada Command

Critical Resolved View vendor source →

Verkada experienced a critical incident on November 4, 2025 affecting Login System, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 07:08 PM UTC
Resolved
Nov 04, 2025, 07:39 PM UTC
Duration
31m
Detected by Pingoru
Nov 04, 2025, 07:08 PM UTC

Affected components

Login System

Update timeline

  1. investigating Nov 04, 2025, 07:08 PM UTC

    Verkada engineering is investigating an issue where users are unable to log in. This may result in disruptions to other parts of the Command platform.

  2. investigating Nov 04, 2025, 07:27 PM UTC

    Verkada has identified and corrected the issue. Some services may be slowed during the recovery process.

  3. monitoring Nov 04, 2025, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2025, 07:39 PM UTC

    Services have recovered or been stable since the fix was implemented.