Verkada incident

Some Viewing Station features degraded due to earlier outage

Minor Resolved View vendor source →

Verkada experienced a minor incident on November 4, 2025 affecting Viewing Station, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 10:08 PM UTC
Resolved
Nov 07, 2025, 11:09 PM UTC
Duration
3d 1h
Detected by Pingoru
Nov 04, 2025, 10:08 PM UTC

Affected components

Viewing Station

Update timeline

  1. investigating Nov 04, 2025, 10:08 PM UTC

    As part of a fix for the outage earlier this afternoon, two features are degraded: Motion Smart Tiles are not operational. Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected. Our engineering team is working to restore full operations to these services.

  2. identified Nov 04, 2025, 10:09 PM UTC

    As part of a fix for the outage earlier this afternoon, two features are degraded: Motion Smart Tiles are not operational. Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected. Our engineering team is working to restore full operations to these services.

  3. resolved Nov 07, 2025, 11:09 PM UTC

    Repairs have been made to the service and Viewing Station motion Smart Tiles and functionally should be working normally.