Verkada incident
Some customers are reporting few alarm devices falling offline
Verkada experienced a major incident on January 7, 2026 affecting Alarms, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Alarms
Update timeline
- investigating Jan 07, 2026, 11:03 PM UTC
We have reports of few alarm devices falling offline. Engineering is looking into it.
- identified Jan 07, 2026, 11:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 07, 2026, 11:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 07, 2026, 11:51 PM UTC
This incident has been resolved.